What is "Successful telephone selling in the '90s" about?

Successful telephone selling in the '90s, written by Martin D. Shafiroff, is a work of history.

Successful telephone selling in the '90s — Martin D. Shafiroff

Name: Successful telephone selling in the '90s
ISBN: 9780060964917

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What is "Successful telephone selling in the '90s" about?: Successful telephone selling in the '90s, written by Martin D. Shafiroff, is a work of history.
Who wrote "Successful telephone selling in the '90s"?: Martin D. Shafiroff